At OnPoint Pros, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use our website, request a service, or contact our team.
1. Information We CollectWe may collect the following information when you contact us or book a service:
- Name
- Email address
- Phone number
- Property address
- Service details or job requests
This information is collected through our website forms, phone calls, or email communication.
2. How We Use Your Information
We use your information to:
- Provide estimates and schedule appointments
- Communicate updates or service confirmations
- Process invoices and payments
- Respond to your questions or concerns
- Improve our services and customer experience
We do not sell or rent your personal information to any third parties.
3. Information Sharing
Your personal information will only be shared when:
- Required to complete a service (e.g., with subcontractors working on your project)
- Required by law or legal process
- With your consent
All third parties we work with are expected to keep your information secure and confidential.
4. Data Protection & Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no system is 100% secure, we use trusted methods to keep your data safe.
5. Cookies & Website Usage
Our website may use cookies to improve functionality and user experience. You can adjust your browser settings to disable cookies if you prefer.
6. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.